Protection of your data

Privacy statement

Hotel de Gravin respects and protects the privacy of visitors to its website and ensures that the information you provide is treated confidentially.

When you visit our website, various data are collected in order to provide you with the best possible service and product.

This privacy statement states exactly what data is processed, what happens to your data and what rights you have as a user of this website.

What data is processed by Hotel de Gravin?

The data that we process can be divided into two categories. Firstly, we process the data which you enter yourself when making a reservation. These data relate to your identity such as your name, your address, your telephone number, your e-mail address etc. Secondly, we process the data which is created when you visit our website. For example, your location, duration of your visit, date and time data, in short, your surfing behaviour are registered.

What does Hotel de Gravin do with your data?

When you make a booking through our website, we ask you for some personal information. This information is used by us to process and make your booking and to inform you of the status of your booking by e-mail.

The data on your surfing behaviour is used by us to promote the user-friendliness of the website and to adjust our service and product.

Under no circumstances will we make your data available to third parties without your express consent, except:

  • to our booking partners Booking.com, Home Away and Stardekk, the operator of our reservation system;
  • If Hotel de Gravin is legally obliged to do so;

How does Hotel de Gravin handle your data?

If you make a reservation through us, the data you provide will only be used to process your reservation in the best possible way and to get an idea of any additional requirements you may have. In doing so, we secure your personal data against unauthorised access, use or disclosure.

Cookies

In order to optimise our services, so called cookies are placed on your computer to a limited extent via our site. These are small files that are stored on the hard disk of your computer. By means of these cookies, we can ensure that, when visiting our website, you do not repeatedly receive or have to enter the same information. This data remains on your computer and is not used by us for any other purpose. Incidentally, what is stored in cookies also depends on your own browser settings. You can therefore disable the use of cookies in your browser settings.

When you visit the Hotel de Gravin website, the cookies below may be placed on your computer:

Google (Analytics/Adwords)

Used to improve user experience, tailor advertisements and gain better insight into visitor behaviour (retention 2 years).

Your rights

You can always ask Hotel de Gravin what data about you is being processed. For this purpose you can send us an e-mail to info@hoteldegravin.com. You can also ask Hotel de Gravin by email for improvements, additions or other changes to your personal details. These changes will then be processed by us as soon as possible.

General

Hotel de Gravin reserves the right to change this statement at any time. If you have a question and/or remark about this privacy statement, please send an e-mail to info@hoteldegravin.com.

DESIGN

This site has been designed and created by Pasol Interactive. Commissioned by: HOTEL DE GRAVIN

Address: Monsterseweg 5, 2691 JA 's-Gravenzande

Email address: contact by email info@hoteldegravin.com

Published by: HOTEL DE GRAVIN

HOSTING

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Amazon Web Services LLC

PO Box 81226

Seattle, WA 98108-1226

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